Please note our order cut off time is before 19 Dec 2020. Please place your orders before 19th Dec so we can ship out all your orders on 20th Dec 2020.
if it is an express post please contact us via email@example.com for a quote. For regional areas cut-off date is on 12th Dec 2020.
Our customers are important to us, we proud to offer flat rate shipping Australia wide at $9.99 per case (NSW/ACT) and $14.99 per case (all other states)
We accept Visa, Mater card and PayPal.
All orders are shipped within 1 business day from our warehouse (except for club orders which are shipped in the first week of the following month of order). We are unable to hold orders for delivery on a specific date.
If you have not received an order within 10 working days (except subscribe membership orders), please send us by email at: firstname.lastname@example.org. One of our friendly boutique beer' team members will be happy to assist.
We use Australia Post as our main courier partner. Their average delivery times for parcels from time of dispatch (orders are dispatched within 1 business day of the order being placed) are below:
|Melbourne||1 - 2 days|
|NSW other than Sydney||2 - 3 days|
|Sydney / ACT||2 - 3 days|
|VIC other than Melbourne||2 - 3 days|
|South East QLD||2 - 3 days|
|QLD other than South East||2 - 4 days|
|Adelaide||2 - 3 days|
|SA other than Adelaide||3 - 4 days|
|Perth||4 - 6 days|
|WA other than Perth||5 - 7 days|
|NT||5 - 7 days|
|Tasmania||5 - 7 days|
We take reasonable care to make our Site secure. All credit/debit card transactions on this site are processed using eWAY Payment Solution's secure online payment gateway that encrypts your card details in a secure host environment. With the combination of SSL encryption on our website and a secure browser at your end, we take all reasonable measures to ensure that your credit card and personal information are protected when you purchase online. We also recommend that you take appropriate security precautions when accessing the Internet via public Wi-Fi networks or shared computers.
After you submit the order we will ship on the same day once the payment is confirmed. All order will leave our warehouse at the end of the day via our courier partners.
Yes. We send invoice via email that registered on your account or filled in a check out form.
In some instances we may not be able to ship to your location due to alcohol restrictions or transport constraints. In an event where we are unable to fulfil your order, we will promptly notify you and provide a full refund.